Privacy Policy

1. Introduction

Jointsfauna ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jointsfauna.world and purchase our products.

This policy is intended for U.S. users and is designed to address applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) where applicable.

2. Data Controller Information

The data controller responsible for your personal data is:

Jointsfauna
136 Main St, Shelby, MT 59474, United States
Email: contact@jointsfauna.world

3. Information We Collect

We may collect the following types of personal information:

• Identity Data: Full name, username, or similar identifier
• Contact Data: Email address, telephone number, billing and shipping addresses
• Transaction Data: Details about payments and purchases you make
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform
• Usage Data: Information about how you use our website and products
• Marketing Data: Your preferences for receiving marketing communications

4. How We Collect Your Data

We collect personal data through:

• Direct interactions: When you fill out forms, place orders, create an account, subscribe to newsletters, or contact us
• Automated technologies: As you navigate our website, we may automatically collect Technical Data using cookies and similar technologies
• Third parties: We may receive personal data from analytics providers, advertising networks, and payment processors

5. Purposes and Legal Bases for Processing

We process your personal data for the following purposes and legal bases:

• Contract performance: To process and fulfill your orders, manage payments, and deliver products
• Legitimate interests: To improve our website, products, and services; to prevent fraud; to send relevant marketing (where permitted)
• Consent: To send marketing communications where you have opted in; to use certain cookies
• Legal obligation: To comply with applicable laws, regulations, and legal processes

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Transaction records: 7 years (for tax and accounting purposes)
• Marketing preferences: Until you withdraw consent or unsubscribe
• Website analytics data: 26 months
• Customer support communications: 3 years after resolution

When data is no longer needed, we securely delete or anonymize it.

7. Data Sharing and Transfers

We may share your personal data with:

• Service providers: Payment processors, shipping companies, email service providers, and analytics services
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with mergers, acquisitions, or asset sales

For international transfers outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Sale/Sharing and Targeted Advertising

We do not sell your personal information for money. We may disclose limited online identifiers to advertising or analytics partners when you consent to marketing or analytics cookies, which may be considered "sharing" for cross-context behavioral advertising under certain state laws.

You can opt out by using the cookie controls on our website or by contacting us at contact@jointsfauna.world.

9. Your Rights

Depending on your location and applicable law, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at contact@jointsfauna.world. We verify requests before completing them and respond within legally required timeframes.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Cookies

We use cookies and similar tracking technologies. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

12. Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

13. Marketing Communications

If you subscribe to marketing messages, you can opt out at any time by using the unsubscribe link in our emails or by contacting us. Transactional messages related to your order may still be sent as needed to fulfill our contract with you.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

15. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. If applicable law grants additional complaint rights, you may contact your state attorney general or regulator.